" Excellent Customer Service "
Thanks James for providing excellent customer service when you were managing my properties over the last 15 years from Laing and Simmons to R&W. From my experience, you set the benchmark for sound technical knowledge (building repairs, prices, legal procedures, quality contacts), follow up on promises and excellent interpersonal communication skills with both the tenants and owner. Based on your performance, I have happily referred friends and contacts to you. Good luck for the future.
" Greatly valued Agent "
Our working relationship has spanned now nearly 10 years, therefore experiencing many scenarios with respect to the propery rental market. I have greatly valued your advice and experience, not only in managing but also in potential purchasing. We hold a number of properties in our portfolio and have dealt with many managing agents. Therefore with confidence and experience state that we feel you have excelled in your field, having maintained a professional and successful working relationship not only with us as owners but also a relationship with our tenants that has encouraged the meeting of obligations and successful tenancies. On many occasions in the past we have requested you to take on additional properties, testament to our respect and total satisfaction. We sincerely expect that fresh and great opportunities will open to you with this change as you are a man of deep commitment, integrity and foresight.
" will not hesitate to call on his knowledge again in the future. "
James Kennedy was the property manager for my property for approximately 12 years. In this time he demonstrated care and commitment to myself and my property. I also sold my property through Richardson and Wrench and this was soley due to James working there and the trust I placed in him. I have nothing but praise for James, his character and work ethic was and is impeccable. I will not hesitate to call on his knowledge again in the future.
" excellent service "
As a Director of B.A.G. Holdings, we had very good to excellent service from you. You developed a business plan to improve the property over time and to do it in a way that enabled us to minimize the loss of rental and also to get higher rentals on completion of upgrades to each apartment. When needed, we had meaningful meetings, we always had a yearly review, and the upgrades were done without having to pay out money, as you had planned the upgrade to come out of rentals.
" 110% best service "
I have always received the best service from you for all my properties over the past 15 years, through all the companies you have worked for including Richardson & Wrench, Laing & Simmons and Nationwide. It is important to feel totally comfortable with every aspect of management services and you have always given me 110%.
" Best Agent "
After working with you for over 14 years through my painting business as well as managing my property in Bondi Beach for many years it is great to see a terrific Property Manager has taken the next step to running your business. I believe there has always been careful detail & care in the way you conduct your business and I am happy for you to use this reference in the future.
" Dear James, "
On behalf of Peter, myself and the whole family we would like to say a huge thank you for a job brilliantly done. You showed professionalism, great attention to detail and we are thrilled with the results. Keep up the good work and we look forward to our continuing relationship.
" Thanks, Again "
James, thank you again for your professionalism. It has been great working with you and your team. We are very happy with the result.